Everything you need to know.

Shipping & Processing

• Orders are processed within 1–3 business days.

• Once shipped, delivery typically takes 1–5 business days via UPS/FedEx Ground (excluding weekends and holidays).

• Tracking details will be sent via email once your order is on the way.

  • If you haven’t received tracking within 3 business days, feel free to reach out.

• Viscera is not responsible for lost, held, damaged, or mis-delivered packages once in the care of the carrier.

• We do not currently offer express shipping.

• We do not ship internationally at this time.

Exchanges & Returns

• Exchanges are accepted for sizing adjustments.

• To request an exchange, contact us via the contact page or at hello@officialviscera.co.

  • Instructions will be provided once approved.

• If you receive a faulty or incorrect item, please contact us within 3 business days of delivery.

  • Once received, we will issue a replacement item.

  • If the item is no longer available, a store credit will be issued.

Orders

• Once an order is processed, it cannot be canceled.

• Modifications to size or shipping address may be possible prior to shipment.
  Please contact us as soon as possible with your order number.